How Admission Works
Step 1: Initial Enquiry
Contact Evolver by phone or submit an online enquiry form. A member of our team will respond promptly to arrange a confidential conversation.
Step 2: Confidential Assessment
A private assessment is conducted by phone or online to understand:
- Your current situation and substance use
- Physical and mental health considerations
- Lifestyle, work and family circumstances
- Which Evolver program is the best fit
This assessment helps determine suitability and timing. There is no obligation to proceed.
Step 3: Program Recommendation & Planning
If Evolver is appropriate, we will:
- Recommend a suitable program (Detox, Residential, Executive or ADHD-focused support)
- Discuss availability and next steps
- Provide clear information about costs and preparation
Step 4: Admission & Arrival
Once confirmed, we coordinate your admission and arrival in a way that prioritises privacy, comfort and ease.
Arrival Information & What to Bring
Specific arrival details will be provided prior to admission. In general, clients are encouraged to bring:
- Comfortable clothing suitable for movement and relaxation
- Personal toiletries and essential items
- Any prescribed medications (with documentation)
- Reading materials or personal items that support comfort
For privacy and focus, some personal items may be limited during treatment. These details are discussed during the admissions process.
Privacy & Confidentiality
Evolver is a private service and places the highest importance on confidentiality.
- All enquiries are confidential
- Client information is handled securely
- Locations and program details are shared discreetly
- There is no public signage or disclosure of participation
Your privacy is respected at every stage of treatment.
Fees, Costs & Insurance
Evolver is a private treatment provider. Program fees vary depending on:
- Program type and duration
- Level of individualisation
- Accommodation and support requirements
Detailed cost information is provided during your assessment.
Private health insurance may cover some components of treatment, depending on your policy. We recommend speaking directly with your insurer to confirm eligibility.
Payment Options
Payment options are discussed during admissions and may include:
- Direct payment arrangements
- Early Release of Superannuation (ERS)
Our team can provide guidance on the ERS process and help you understand whether this option may be suitable.
Frequently Asked Questions
Is there a waiting list?
Availability varies by program. Private services often have shorter wait times than public options.
Can family members be involved?
Where appropriate, family involvement can be discussed as part of the treatment plan.
Do I need a referral?
No referral is required to contact Evolver or begin the assessment process.
What if I’m not sure which program I need?
The assessment process helps determine the most suitable option for you.
Take the First Step
If you or someone you care about is seeking support, a confidential conversation can help clarify options and next steps.
Contact Evolver today to arrange a private assessment.